Ethical intelligence is what makes the difference in Healthcare. It allows developing a true patient orientation. That is why patient oriented organizations need to have a very special ethical environment to make it happen and not transform it into hollow marketing wordings.
“Ethical intelligence is the intelligence that structures stable and dynamic rules that determine the action of the individual in his environment. It determines his capacity to add value, his influence on the environment and on others and his time management.
On the one hand, the rules are stable since they respond to a purpose that is defined by the level of ethics within which the individual acts.
On the other hand, the rules are dynamic, because despite the fact that the individual is at a certain level, he is capable of determining alternative strategies that satisfy the objective he is seeking within that level.
Ethics is defined as a set of rules that are functional to a situation and to a certain perception of an accepted moral, and are supported by a complementary ideology.”